Last updated: January 2024
We collect personal information that you voluntarily provide to us when you make a purchase, register on the website, or contact us. This includes: full name, email address, phone number, shipping address, and billing information.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
We use your personal information to: process and fulfill your orders, communicate with you about your orders and our services, send marketing communications (with your consent), improve our website and services, comply with legal obligations, and prevent fraudulent transactions.
We use ToyyibPay as our payment gateway to process all transactions. When you make a payment, your financial information is processed directly by ToyyibPay and is not stored on our servers. ToyyibPay complies with PCI DSS standards to ensure the security of your payment data.
We only receive confirmation of payment status from ToyyibPay and retain your order details for fulfillment and record-keeping purposes.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure server infrastructure, and restricted access to personal information.
In compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, we ensure that your personal data is processed lawfully, stored securely, and only retained for as long as necessary.
Under the PDPA Malaysia, you have the right to: access your personal data held by us, correct any inaccurate personal data, withdraw consent for the processing of your personal data, and request the deletion of your personal data (subject to legal requirements).
To exercise any of these rights, please contact us using the details provided below.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted partners who assist us in operating our website, conducting our business, or servicing you — provided that those parties agree to keep this information confidential. We may also release information when required by law or to protect our rights, property, or safety.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: laudergroup@gmail.com. Lauder Group, Selangor, Malaysia.